1. I left voice mail. HE CALLED BACK.
Over the course of an afternoon he installed a water line to a new refrigerator (old fridge had no water line), modified the natural gas line for a new stove, got the supply and drain lines all straight for a new dishwasher, and resolved several real problems with supply and drain lines under the kitchen sink.
4. Given that the job had grown and it was supper time, I was impressed with his determination to finish the same day, and still keep doing every thing well.
It would be hard to find a better plumber.
I also appreciated his frankness. As soon as I said "gas line problem for stove" he said the work would need a building permit, for $70, and he would not touch the job without doing the permit. While I'm as happy to save $70 as the next person, having an independent inspection of gas line work is not a bad thing. I said I had no problem with Drew doing the things that are standard practice in his trade, such as a building permit when required.
3. My job kept growing as Drew discovered unreliable plumbing. That is to his credit. We discussed each discovery. I made the final call on what to do. He was easy to work with.
He charged a fair price for the hours he was here, and he FINISHED the work the same day. Happy to give FIVE STARS for that kind of professionalism.
2. He fit my job into his schedule.
Drew S Plumbing is a US Other based in Brewster, Massachusetts. Drew S Plumbing is located at 6 Agassiz St, Brewster, MA 02631, USA.
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